Our primary goal is to help your business succeed by providing excellent technology services. We accomplish this by effectively being an extra employee for your organization. With very few exceptions**, we don’t provide any service on an hourly basis. All labor is included in our monthly fee.

 
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takes care of…

 
 
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STUFF IN YOUR OFFICE

  • Windows desktops/laptops/tablets

  • Apple desktops/laptops/tablets

  • Windows servers

  • Networks switches, wireless access points, firewalls/routers

  • Network printer configuration

  • Applications (vendor support contract required)

STUFF IN DATA CENTERS (CLOUD)

  • Microsoft 365 account management

  • Google G Suite account management

  • Website hosting*

  • Domain registration*

  • Internet-based phone systems (through our preferred vendor OnSIP)*

 
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STUFF TO PROTECT YOUR BUSINESS

  • Endpoint antivirus

  • Agent-based intrusion detection

  • Intrusion prevention*

  • Phishing protection*

  • Secure offsite backup service*

  • Software as a Service backup (Google Workplace, Microsoft 365)

  • Backup monitoring (servers, desktops, cloud)

  • Operating system and application updates

  • SSL certificate monitoring and management

  • Implementing security best practices

    • multi-factor authentication

    • secure remote access

    • basic annual security audits

STUFF IN YOUR BRAIN

  • Vendor relationship management

    • Internet providers

    • Software vendors

  • Password manager service for all of your users

  • Equipment purchases

  • Password and account management

  • IT procedures

    • User onboarding/termination checklist

    • New computer install checklist

  • Full system documentation

 
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*Service will incur an extra fee | **Because of the extra work involved, computers purchased independently will incur an hourly setup charge and may require upgrades to ensure compatibility